Terms and Conditions ("Terms")
Our Terms and Conditions were last updated on 10.12.2024
Eligibility
You must be at least 18 years old to use the services offered by Unity Heart LTD. By using our website, you represent and warrant that you are of legal age to form a binding contract.
Account Creation
To book a service or access certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorised access to your account.
Service Availability
Our services include life coaching, personal training, available both online and included in certain packages on needs basis face-to-face (subject to availability).
Services are subject to availability, and we reserve the right to modify or discontinue services at any time without notice. We are not liable for any interruptions or unavailability of services
Booking and Payment
All bookings made through our website must be paid for at the time of booking. Payments are non-refundable unless otherwise specified in our cancellation and refund policies.
- We accept payment via secure online methods. You agree to provide accurate payment information and authorise us to charge your account for the services you book.
Cancellations and Rescheduling
You may cancel or reschedule your appointment according to the terms outlined in our policies. Cancellations made less than 24 hours before a scheduled session will incur a fee.
User Conduct
You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any local, state, or national law or regulation.
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.
- Post or transmit any content that is unlawful, harmful, defamatory, or offensive.
- Attempt to gain unauthorised access to the website or any related systems or networks.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is owned by Unity Heart LTD or its licensors and is protected by intellectual property laws. You may not use any content from the website without our express permission.
Limitation of Liability
We strive to provide accurate, reliable, and timely services; however, Unity Heart LTD makes no representations or warranties of any kind regarding the accuracy, reliability, or completeness of the information on our website or the services provided.
- To the fullest extent permitted by law, Unity Heart LTD shall not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or data arising from your use of the website or services.
Termination
We may suspend or terminate your access to the website and services at our sole discretion, without notice, for any reason, including if you breach these Terms.
Changes to Terms
To book a service or access certain features on our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.
Governing Law
Unity Heart LTD reserves the right to update or modify these Terms at any time. The updated version will be posted on the website with the date of the latest revision. It is your responsibility to review these Terms regularly.
Privacy Policy
At Unity Heart LTD, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book services with us.
Information We Collect
We collect the following types of information when you use our website:
Personal Information: This includes your name, email address, phone number, billing information, and any other details you provide when booking a service or creating an account.
Session Information:
Details regarding your bookings, the services you request, and the content of your sessions (such as notes from life coaching or packages).
Usage Data:
Information about how you interact with our website, including IP address, browser type, device type, and browsing behaviour.
How We Use Your Information
We use the information we collect for the following purposes:
- To process your bookings and provide the services you request.
- To communicate with you regarding your bookings, appointments, and updates about our services.
- To improve the functionality of our website and services based on user behaviour and feedback.
- To comply with legal obligations and enforce our Terms of Use.
Sharing of Your Information
Unity Heart LTD does not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who assist with payment processing, website hosting, or providing our services.
- Legal Requirements: We may disclose your information to comply with applicable laws or respond to legal requests, such as a subpoena or court order.
- Consent: We may share your information if you give explicit consent for us to do so.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymised.
Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses secure SSL encryption to safeguard sensitive data during transmission. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
How We Use Your Information
You have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing emails or communications at any time.
Our website uses cookies to improve your browsing experience and analyze usage. Cookies are small files stored on your device that help us remember your preferences and personalize content. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Unity Heart LTD reserves the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website with the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Unity Heart LTD reserves the right to update or modify this Privacy Policy at any time. The updated version will be posted on our website with the date of the latest revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
By using our website or booking services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described.
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Effective Date: 9th December 2024